Questions and answers

Digital files. Every product is an instant download (usually PDF files, sometimes with fillable or VTT-ready versions, or a guide with the link to a Notion template). Nothing is shipped to your door: you print what you need, when you need it.

All our products are sold through our Etsy shop. Each product page on this site has a Get it on Etsy button that takes you to the right listing. Etsy handles payment, receipts and your downloads.

1. Sign in to Etsy on a computer or a mobile browser.
2. Open Your account → Purchases.
3. Next to your order, select Download Files and save each file.

Etsy also emails you when the files are ready (check spam and promotions folders). Downloads do not work inside the Etsy app at the moment, so use a browser. If you checked out as a guest, the download link is in your receipt email. Full details are in Etsy’s help article.

Yes. Your files stay in the Purchases section of your Etsy account, and you can generally download them again whenever you need them.

That usually means the payment is still processing. Give it a few minutes and refresh the Purchases page. If it still does not work, message us on Etsy and we will help.

Many of our printables come in both A4 and US Letter; some tools are designed for one size only. The exact formats are listed on each product page under Format details and in the Etsy listing. When you print, choose Actual size or 100% scale rather than “fit to page” so cards and grids keep their proportions.

Several products include a printer-friendly or ink-saver version alongside the full-color one (it says so in the format details). If a product does not, printing in grayscale or “draft” quality works well for handouts you will write on.

Regular printer paper is fine for booklets, sheets and handouts. For cards, name tags and anything handled a lot, a light card stock makes a big difference. A paper cutter or a craft knife and ruler will make cards look shop-made.

Yes, for your own use. Bring the PDF on a USB stick or send it by email, ask for actual-size printing and, for cards, a heavier stock.

Some adventures include VTT-ready map files (it is mentioned in the format details). For everything else, the PDFs work well as handouts you share on screen or upload to your VTT of choice for your own group.

Fillable files are best opened with a free PDF reader such as Adobe Acrobat Reader on a computer or tablet. Some browser viewers let you type but do not save, so download the file first, fill it in, then save a copy.

Notion products come with a short PDF guide. Open it, follow the link inside and use Notion’s Duplicate option to copy the template into your own workspace. A free Notion account is enough for our templates. Once duplicated, the copy is yours to rename and customize.

Each host guide explains what to print, what to send in advance and how to run the rounds. Invitations usually go out about a week before the party; on the day, plan time to print, cut and set up. The product page and listing show players, duration and age guidance for each game.

In many of our party mysteries the host can also play a character; the host guide says so when it is the case. Solutions and timelines are kept in clearly marked host-only pages.

No. Product pages and articles never reveal culprits, solutions, answers or final escape-room words, so you can safely send the link to your guests.

No. Our tools are independent and 5E compatible or Daggerheart compatible. They are not affiliated with or endorsed by the owners of those games.

Because these are digital downloads, returns and refunds follow Etsy’s policies for digital items and the policy shown in our Etsy shop. If a file is broken, missing or does not open, please message us on Etsy first: we will gladly fix it or send a working file.

Your purchase is for personal, non-commercial use: print as many copies as you need for your own games, parties and family gatherings. Please do not resell, share or upload the files, and do not use them for paid events without asking us first. If you have a special use in mind (a school, a library, a paid table), write to us.

For anything about an order, please message us on Etsy from your purchase page: it keeps all the order details in one place. For everything else, use our contact form.